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Send a Document to the ATO

When submitting information to the ATO via ECI, the information within the documents is encrypted before sending via the internet. The encryption process provides you with the maximum security currently available for Internet transactions.

You must have installed an AUSkey into your ECI Client software in order to send and receive ATO documents. The ATO validates your AUSkey to determine which documents you are authorised to send and receive.

To send a document to the ATO you must change its status to Completed and move it to the Out Tray. You can send all documents to the ATO from the Out Tray at the same time or select one or more documents to send.

The following tasks are described below:

To send selected document(s) to the ATO, perform the following steps:

  1. Select Out Tray from the Activity Statements sub menu or Excise menu
  2. From the Out Tray select the document(s) you wish to send.
  3. Click on the Send to ATO button.
    A message box is displayed informing you that the application will use your AUSkey to encrypt and digitally sign the document(s) you are sending. This allows the ATO to confirm that you are authorised to send the document(s).
    You can either acknowledge the message by clicking the OK button, or cancel  sending  the document(s) by clicking the Cancel button.
    The Connect to ATO dialog box is displayed if there is no active AUSkey.

  4. Select the Organisation Name and User Name identified from your AUSkey. Type your Password and click the OK button
  5. If you click OK to continue, a progress meter is displayed while the document(s) are sent to the ATO.
    When the documents have been received by the ATO, receipt numbers are issued and a message will appear to acknowledge that the document(s) was/were received.
  6. Click on the OK button on the message box.

To send all documents from the Out Tray to the ATO, perform the following steps:

  1. From the Out Tray, click the Send All to ATO button. The Send All to ATO button will automatically send all the documents from the Out Tray.
    CAUTION
    If you wish to use the Send All to ATO button, you must make sure that the Out Tray ONLY contains the documents you wish to send. The ECI Client software will automatically send ALL documents from the Out Tray at the same time.
  2. All other steps are the same as for sending a selected document(s).

View Receipt Details

The ATO places a receipt on the front page of each document you send. A copy of the document is then sent back and placed in Sent Items. To view the document and its receipt number perform the following steps:

  1. Select Sent Items from the Activity Statements sub menu or Excise menu. A copy of the document you sent will be displayed.
  2. Select the document.
  3. Click the View button. The document will display a receipt number for the document and time and date of lodgement with the ATO on the Details screen of the AS. You should quote the receipt number if you contact the ATO with any queries about the document.