Collect Documents

To collect electronic documents from the ATO, you need to use the ECI Client software with an Internet connection established. The ECI Client software ensures that all ATO documents are encrypted before being sent to or from the ATO. The encryption process provides you with the maximum security currently available for Internet transactions.

You must have an active AUSkey to access your documents. You will only be able to access documents you are authorised to send and receive. Access permissions are set by administrator AUSkey holders in Access manager. For more information refer to Access manager.

The ATO will place your documents on its secure website ready for you to collect. Depending on your business obligation, the ATO will make your documents available to you either monthly or quarterly. You will be notified by e-mail when your documents are available for collection.

To collect your documents

1. Select In Tray from the Activity Statements sub menu. Your In Tray will be displayed.
2. Click on the Get New Documents button in the In Tray. If the Business Document List is unchecked in Settings and there is no active AUSkey, the Connect to ATO dialog box is displayed.

   

3. Select the Organisation Name and User Name identified from your AUSkey. Type your Password and click the  OK button. A progress meter is displayed while documents are downloading to your computer.
   Note: You may cancel the download at any time if you wish. You will be able to collect the remainder at a later time.
   When all documents have been downloaded a message will appear to tell you how many documents were collected.
4. Click the OK button on the message box. Your new documents will now be displayed in your In Tray in bold typeface with the Status of New.